Contact us

The quickest route is to reply directly to your booking confirmation email. It already carries your booking reference and the activity details, so we can pick it up without any back and forth.

You can also find every booking you have made, along with its reference and current status, in your account under My Bookings.

If you run activities, own a hotel, or work as an agent and would like to list or promote experiences on Hotelivity, you are welcome to register for a partner account. You will see how commissions work before you commit to anything.

We aim to answer every message within one working day. Please include your booking reference where you have one — it is the fastest way for us to find the right details.

Our direct contact details are being finalised. In the meantime, replying to your booking confirmation email reaches us just as reliably.